Overnight & 2-Day Orders Must Be Placed Before 12PM Eastern Time. We ship Monday To Thursday - No Saturday or Sunday delivery
DUE TO WEATHER, 2-DAY AND OVERNIGHT SHIPMENTS ARE SHOWING DELAYS UNTIL MARCH.
PLEASE USE GROUND SHIPPING TO AVOID DELAYS
TRISTATE AREA (NY, NJ and CT)
$12 FLAT GROUND SHIPPING, $15 2-DAY SHIPPING and $18 OVERNIGHT SHIPPING
OUTSIDE OF THE TRISTATE AREA (NY, NJ and CT)
$15 2-DAY SHIPPING and $35 OVERNIGHT SHIPPING
And Free Overnight with Orders of $130 and over.
**Due to COVID-19 and summer heat, we are shipping Monday through Thursday using 2-day and overnight service only except for the Tristate Area until November**
We ship using Federal Express. Once the package has left our facility, Mariebelle cannot assume responsibility for any shipping delays/problems due solely to the shipping carrier. Please know that FedEx does not always recognize notes left for delivery instructions. We always recommend leaving these instructions but cannot guarantee that they will be followed.
Our shipping rates are calculated by the amount spent per delivery address, and are listed below based on Ground Shipping via FedEx.
Orders placed Monday through Thursday will be processed within 1 business day, except during busy holiday seasons of Thanksgiving, Christmas, Valentine’s day, Easter and Mother’s Day.
We offer a range or expedited delivery options, listed below.
Our New York shops can messenger your order for same day delivery, please check same day delivery on the check out page.
Your chocolates’ freshness is our top priority, so when we ship to destinations over 68º we will add a $7.50 fee to your order for cooling materials. These are necessary to preserve the integrity of your chocolates.
We do not ship packages over weekends; those orders will be held until the following Monday. This is to avoid products being stored in a non-climate controlled shipping facility over the weekend. No orders are processed on Fridays unless arrangements are made by phoning our corporate office at 718-599-5515.
So, for example, if your package is shipping 2 Day Air, select only a Ship Date of Monday,Tuesday or Wednesday. If your package is shipping Overnight, select a Ship Date of Monday, Tuesday, Wednesday or Thursday.
Please keep in mind that orders received after 3 pm will be considered placed the following day.
Our packages are shipped with a Signature Release, which allows FedEx to leave package without a signature. We found that this policy works best for most of our clients. This avoids the possibility of chocolate being held overnight in a hot storage facility where it may melt.
If you require any arrangement other than Signature Release, please call our sales team at (718) 599 5515 or contact us via email at email@example.com to make arrangements.
We do not ship to PO Box addresses.
The accuracy of the billing and shipping information you provide is crucial in making sure your delivery is prompt. MarieBelle New York is not responsible for errors in information, and costs resulting from such errors will be charged to you, as well as a $10 shipping charge for the return or re-delivery of your package.
As all of our products are sensitive to weather conditions, our customer service team may determine that your order might not arrive in an ideal condition if we ship in the manner you have selected. The customer service team will therefore fulfill your order and ship it by the best means possible.
Track Your Order Here with your FedEx tracking number(s). Orders shipping Ground leave our Brooklyn facility within 48 hours of processing. Orders shipping 2nd Day Air and Overnight Air are shipped within 24 hours of processing.
Ground orders may be delivered anywhere from 1 to 8 business days after you place your order, depending on delivery location.
Remember FedEx only delivers on business days, so for expedited delivery see shipping chart below.
Delivery dates cannot be guaranteed with Ground shipping.
Please email us or call us at +1 (646) 763-2196.
We are here to assist you with all your questions.
All products available at our store are available on our website.
Please familiarize yourself with our shipping policies before you order to ensure that your order arrives safe and sound.