FAQs

Our blue boxes are leather-like in appearance and feature designs and flavor that are available all year round. Our red boxes, on the other hand, have a snakeskin textured feel and feature seasonal designs and flavors. Our pink boxes feature gold embossing with pink gemstones and also feature seasonal designs and flavors.

We have a little something for all chocolate lovers! Our Dark Chocolate Bark with Almond, Pistachios or Hazelnut are all dairy free as well as all of our chocolate bars, with the exception of our Milk Chocolate, Milk Croquette and Maya Dark Chocolate bars.

Yes, we are  Kosher certified, and all of our products are all natural. You can view our certificate here.

Our SoHo boutique is open Monday – Sunday from 12:00pm to 7:00pm. Our offices are open from Monday to Friday from 9:00am to 5:00pm.

Our Soho Boutique is located at 484 Broome street between Wooster and West Broadway. The closest subway stations are A, C, E, and 1 train at Canal St. stop, N/R train at Prince St. stop and C, E, 6 train on Spring St. stop.

We offer many types of special menus that can be adapted to different occasions. We can host many types of intimate event at our Cacao Bar Café, including baby showers, bridal showers, and birthday parties. We also offer memorable chocolate tasting events. Our team will be happy to help you plan a memorable event. Please contact us at (718) 599 5515.

Yes, we offer two types of gift certificates. One type of certificate can be used in store, and an e-gift certificate that can be used online.

We currently only ship domestically within the US and Canada but we will be implementing international shipping in the future

Our products are packed using appropriate packaging which can include ice packs, weather-proof bubble wrap and foam. Shipping methods vary depending on delivery address and can be shipped ground, 2 day or overnight.

We have the ability to include your logo or image on our chocolates. Customization fees vary based on the amount of colors per logo and the number of logos to be customized. We also offer a number of other custom items. For more details, contact our corporate office at (718) 599 5515  for more information.

We have different levels of corporate discounts for bulk orders. For more information please call our corporate office at (718) 599 5515.

We have both programs available. Contact our sales office at (718) 599 5515  for more information.